Part-Time Remote Customer Service Representative

Our small but thriving Medicare Insurance Brokerage is looking for a part-time administrative assistant.

About the position

  • Remote- You must have a home office set up that is quiet and distraction-free
  • Business hours- This is a 2-3 hours per day assignment that you can do on your own schedule.  To begin with you will be required to set up a training schedule for the first week during business hours.  We will monitor your work through Hubstaff.
  • This is a part-time remote position and you will be paid $15/hr.  You will be paid twice per month on the 1st and 15th.

Responsibilities

  • Data Entry
  • Manage mailings to prospective clients
  • Verify data by comparing it to source documents
  • Update existing data
  • Enter prescription drug data
  • Retrieve data from the database or electronic files as requested

Skills

  • Positive attitude
  • Works well individually and as a team
  • Patient and understanding when interacting with senior citizens. (The agency’s client base is 99%, senior citizens)
  • Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
  • Working knowledge of office equipment and computer hardware, and printers.
  • Basic understanding of databases
  • Basic understanding of prescription drug data
  • Good command of English, both oral and written, and customer service skills
  • Great attention to detail

Additional FAQs

  • Equipment – You will be required to use your own Computer.  We will supply ink for your printer and office supplies needed to complete your tasks.
  • Training – All training will be on the job paid training.
  • Start date – We do not have a set start date.  Our goal is to find the best fit for the NUMA team.
  • W-2 Employee-  This is NOT a 1099 contract position.  You will be a part-time W-2 employee with taxes withheld from your check.
  • Pay: $15.00 per hour
  • COVID-19 considerations:  Since our client base is 65+ we no longer work from an office space, all employees permanently work from their home offices.

How to Apply

Please forward your resume to Medicare@nuMedicareAdvisors.com

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